Integrated Payment Systems, Inc. Complaints, Concerns, and Licenses

If you have a question or concern regarding a Money Network financial transaction, first call the Money Network Support Line at 855-896-0693.

Money Network engages in the money transmission business as an authorized delegate of Integrated Payment Services, Inc. (IPS). In the event Money Network is unable to address your question or resolve your concern in a timely manner, please contact IPS at 866-641-1545.

In the unlikely event neither Money Network nor IPS are able to resolve your issue, residents of certain states may have specific rights related to concerns or complaints about our payment services. Please click the highlighted states below for more information.

STATE	LICENSE	STATE REGULATORY AGENCY
Alabama	Sale of Checks Act # 111	Alabama Securities Commission
Alaska	Uniform Money Services Act AK-MT-10015	Alaska Division of Corporations, Business and Professional Licensing
Arizona	Arizona Transmitters of Money Law # MT 0014347	Arizona Department of Financial Institutions
Arkansas	Uniform Money Services Act # 10007	Arkansas Securities Department
California	Money Transmitter Law # 1680	California Department of Financial Institutions
Colorado	Money Transmitters Act # 50120	Colorado Division of Banking
Connecticut	Money Transmission Act # 13964	Connecticut Department of Banking
Delaware	Sale of Checks Act # 2204	Delaware Office of the State Bank Commissioner
District of Columbia	Money Transmissions Law # MTR3334	District of Columbia Department of Insurance, Securities and Banking
Florida	Money Transmitters' Code FT-20800005	Florida Office of Financial Regulation
Georgia	Sale of Checks Act # 9428	Georgia Department of Banking and Finance
Hawaii	Money Transmitters Act # 040-10	Hawaii Division of Financial Institutions
Idaho	Money Transmitters Act # 036	Idaho Department of Finance
Illinois	Transmitters of Money Act # MT 159	Illinois Department of Financial and Professional Regulation
Indiana	Money Transmitter Act # 0207	Indiana Department of Financial Institutions
Iowa	Uniform Money Services Act # AU-10	Iowa Division of Banking
Kansas	Transmission of Money Act MT-0070001	Kansas Office of the State Bank Commissioner
Kentucky	Money Transmitters Act of 2006 # SC17471	Kentucky Office of Financial Institutions
Louisiana	Sale of Checks and Money Transmission Act # SOC 147	Louisiana Office of Financial Institutions
Maine	Money Transmitters Act # MD20	Maine Office of Consumer Credit Regulation
Maryland	Money Transmission Act # 9013	Maryland Office of Financial Regulation
Massachusetts	Checks or Money Orders Law # CS0022	Massachusetts Division of Banks
Michigan	Money Transmission Services Act # MT 0014733	Michigan Office of Financial and Insurance Services
Minnesota	Money Transmitters Act #51958	Minnesota Department of Commerce
Mississippi	Money Transmission Act# 6/2011	Mississippi Department of Banking and Consumer Finance
Missouri	Sale of Checks Law # MO-12-1142	Missouri Division of Finance
Nebraska	Sale of Checks and Funds Transmission Act # 944	Nebraska Department of Banking and Finance
Nevada	Issuers of Instruments for Transmission or Payment of Money Law # MT10011	Nevada Financial Institutions Division
New Hampshire	Licensing of Money Transmitters Law 11775-MT	New Hampshire Banking Department
New Jersey	Money Transmitters Act # L062082	New Jersey Department of Banking and Insurance
New Mexico	Act Pertaining to the Issuing of Money Orders # 27	New Mexico Regulation and Licensing Department
New York	Transmitters of Money Act # 59	New York Banking Department
North Carolina	Money Transmitters Act # 127105	North Carolina Office of the Commissioner of Banks
North Dakota	Money Transmitters Law # MT101602	North Dakota Department of Financial Institutions
Ohio	Money Transmitters Law # OHMT 20	Ohio Department of Commerce
Oklahoma	Sale of Checks Act No license # eff. Until 12/2012	Oklahoma State Banking Department
Oregon	Money Transmitter Act # MTX-30005	Oregon Department of Consumer and Business Services
Pennsylvania	Licensing Business of Transmitting Money or Credit Act # 0027	Pennsylvania Department of Banking
Puerto Rico	Act to Regulate Money Transfer Businesses # TM-2011-012	Puerto Rico Office of the Commissioner of Financial Institutions
Rhode Island	Sale of Checks and Electronic Money Transfers Law # 94000557SC # 96000208MT	Rhode Island Division of Banking
South Dakota	Money Transmission law MT 2010	South Dakota Department of Revenue and Regulation
Tennessee	Money Transmitter Act of 1994 #7	Tennessee Department of Financial Institutions
Texas	Money Services Act # 2247	Texas Department of Banking
Utah	Rule Governing Parties Who Engage in the Business of Issuing and Selling Money Orders, Traveler's Checks, and Other Instruments for the Purpose of Effecting Third-Party Payments # 019	Utah Department of Financial Institutions
Vermont	Money Services Act # 100-002	Vermont Department of Banking, Insurance, Securities and Health Care Administration
Virgin Islands, U.S.	Uniform Money Services Act # MT-04-12	U.S. Virgin Islands Office of the Lieutenant Governor, Division of Banking and Insurance
Virginia	Money Order Sales and Money Transmission Services Law # MO-41	Virginia State Corporation Commission, Bureau of Financial Institutions
Washington	Uniform Money Services Act # 550-MT-25439	Washington Department of Financial Institutions
West Virginia	Check and Money Order Sales, Money Transmission Services, Transportation and Currency Exchange Law Money Transmitter license	West Virginia Division of Banking
Wisconsin	Seller of Checks Law # 43	Wisconsin Department of Financial Institutions
Wyoming	Money Transmitters Act # MT 7131	Wyoming Division of Banking

STATE SPECIFIC CUSTOMER NOTICES

ALASKA
The Division of Corporations, Business and Professional Licensing for the State of Alaska will accept all questions or complaints from Alaska residents regarding Integrated Payment Systems Inc. and/or its authorized delegates at:
State of Alaska

Department of Law
Consumer Protection Unit
1031 W. Fourth Ave. Suite 200
Anchorage, AK 99501
907-269-5300

CALIFORNIA
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Institutions at its toll-free telephone number, 1-800-622-0620, by e-mail at consumer.complaint@dfi.ca.gov, or by mail at Department of Financial Institutions, Consumer Services, 1810 13th Street, Sacramento, CA 95811

COLORADO
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes. If there are questions or concerns regarding transactions with a licensee, please contact the Colorado Division of Banking at 303-894-7575 or by mail at Colorado Division of Banking, 1560 Broadway, Suite 1175, Denver, Colorado, 80202.
Consumer complaints should be in writing, providing as much detail as possible. Please include the following information:

The name of the institution and the name of any person(s) at the institution with whom the complainant has had contact. Include telephone number and address.
A complete description of the complaint and any efforts that have been made to resolve the complaint directly with the institution.
Copies of an available documentation supporting the complaint and efforts toward resolution.
Any suggestions regarding a preferred resolution of the complaint.

FLORIDA
Florida customers may contact the Florida Department of Financial Services at (800) 342-2762 or write to 200 East Gaines Street, Tallahassee, Florida, 32399, for questions about compliance with the Florida Money Transmitters Code.

ILLINOIS
Money Network is a designated agent of Integrated Payment Systems, Inc., and is authorized to conduct electronic transfers on behalf of Integrated Payment Systems, Inc. Authorization may be revoked at any time upon the discretion of Integrated Payment Systems, Inc. Customers may contact the Illinois Department of Financial Institutions Consumer Credit Section at (888) 298 8089 for questions about compliance with the Illinois Transmitters of Money Act.

MARYLAND
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Integrated Payment Systems Inc. at:
500 North Calvert Street, Room 402
Baltimore, Maryland 21202-3651
(888) 784-0136

NEW YORK
Integrated Payment Systems Inc. is licensed as a money transmitter and regulated by the Banking Department of the State of New York, located at Two Rector Street, New York, New York 10006. Unresolved consumer complaints may be mailed to the New York State Banking Department, Consumer Services Division.
Money Network is a designated agent of Integrated Payment Systems, Inc., and is authorized to conduct electronic transfers on behalf of Integrated Payment Systems, Inc.

Integrated Payment Systems, Inc.
6200 S. Quebec Street, Ste. 420
Greenwood Village, CO 80111
Phone: 866-641-1545

Money Network
Address
City, State and Zipcode
Phone: 855-896-0693

TEXAS
If you have a complaint, first contact the consumer assistance division of Integrated Payment Systems, Inc. at 1-866-641-1545. If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov
End of State Money Transmitter Licenses

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