1. Visit a participating Western UnionĀ® agent location or use the Agent Locator to find one near you.
  2. Here are the steps for reloading:
  • Complete form and give to the agent along with the your prepaid card and amount you wish to load plus the fee.
  • Agent will load your prepaid card with the desired cash amount.
  • Your funds will be loaded onto your account.

Reload fee and limits apply.

Customer Service:
1 (800) 325-6000
Website Care: 1 (877) 989-3268
For TTY Users: 1 (800) 877-8973
Call us toll-free 24/7: 1 (877) 989-3268
P.O. Box 6036
Englewood, CO 80112 USA